Day 0

**Subject** PagerDuty: Response to your Request

**Body**

Hi {{first_name}},

Thanks for getting in touch with us. I’m here with Jane your account executive. We work with you as a team.

I am reaching out based on your inquiry on our website about re:

Hi. I want to know more about Professional Services and Support.

I would like to schedule a call with you in order to understand your needs and help you further.

What would be the best phone number to reach you on?

Please have a look at my calendar and feel free to schedule a call with me.

Looking forward to hearing from you.

Best wishes,

John Doe

Sales Development Representative

Day 3

**Subject** Invitation: PagerDuty + ContactOut

**Body**

Hello {{first_name}},

I hope this message finds you well! Thank you so much for booking time to chat. This will be a Discovery call where we will go over a few quick questions for basic discovery. The goal of this meeting is to get enough information to get a meeting set up with an Account Executive, who will take a deeper dive, discuss pricing, and can even provide documents to assist along the way. Looking forward to speaking with you.

Best,

John Doe

📹 Intro call

Day 4

**Subject** Reminder: your meeting PagerDuty + {{company_name}} is about to start

**Body**

Hi,

Our meeting “PagerDuty + {{company_name}}” is about to start in a few minutes.

Please click the button below to join the web conference.

Join meeting

I’m looking forward to talking to you soon,

Jane

📹 Follow-up call

Day 4

**Subject** Re: PagerDuty: Response to your Request

**Body**

Hey {{first_name}},

Here are both those links for your review.

https://www.pagerduty.com/security/

https://www.pagerduty.com/support-policy/

I should’ve asked you on our call, so sorry! But I am curious what your main driver here is on which tool you are looking to go with? Would you say it’s pricing, overall functionality, or ease of use?

I would love to hear more on that!

Cheers,

Jane Doe

Account Executive – Client Services